Refund policy
*Return and refund Policy*
We accept returns under specific conditions.
*Defective or damaged products*
If your product has a quality defect, please contact our customer service team immediately. We are committed to resolving the issue to your satisfaction, which may include a return, refund, or replacement.
*Returns for personal reasons*
If you wish to return a non-defective item, you will be responsible for the round-trip shipping costs. Once we receive the item and confirm it is in new, undamaged condition, we will process your full refund promptly.
You can always contact us for any return question at [ jimai2023@gmail.com ].